Ever since I’ve known Rob I’ve been surrounded by eyewear, whether it’s been new collections arriving at home or looking in optical stores whilst on holiday.
After taking a break to look after our growing family, Rob found me a ‘little job’ for an independent optician in Market Harborough (one of his customers) to give me something to do! I started dressing the window once a month on a Sunday morning and things just grew from there.
I progressed to administration work in the office and covering reception, loving every aspect of the role. Working with a locally respected and experienced optometrist and receptionist, I gained valuable experience in all areas of an established optical practice.
It became clear that between us, Rob and I could create something very special and I enrolled to study and qualify as a dispensing optician, which I successfully completed. During my studies I also realised that experience would be the key to a successful career within the optical industry, so I worked for several different independent stores, all offering high quality customer care.
After qualifying I moved to one of the largest independent and very highly regarded stores in the country. The customer care they offered was exceptional and I have built a wealth of knowledge working within this environment. Their loyal patient base has been built over the years on the ethos of hard work, professionalism, very detailed customer care and knowledge, all of which I believe I understand and emulate in my store today.